As a key expert within the Business Services function, you won’t just manage administrative tasks—you’ll manage the digital and operational backbone of the people operations of our client. You will oversee the employee lifecycle, ensuring workflows are seamless, data is spotless, and global scaling is supported by best-in-class technology and compliant processes.
Bridging time zones and driving efficiency: Working in the afternoon shift (13:30 – 22:00), you will serve as the vital link between our global regions, ensuring real-time support for our international stakeholders and candidates.
Your Responsibilities
Employee Lifecycle Orchestration
- Own the new hire journey by synchronizing contract preparation, system provisioning, and orientation schedules to ensure a professional first-day experience.
- Manage the full exit cycle, including sensitive communications, system deactivations, and the logistics of equipment recovery and final documentation.
- Act as the guardian of the employee journey, ensuring every organizational change is reflected instantly and accurately within the HR ecosystem.
Data Integrity & People Administration
- Maintain "gold standard" employee records across digital platforms, ensuring data is not only accurate but fully compliant with internal audit controls.
- Execute real-time updates for promotions, transfers, and personal data changes, meeting strict deadlines to support payroll and reporting accuracy.
- Draft official employment correspondence and verifications while providing the essential data needed for statutory compliance reporting.
Global Mobility & Immigration Management
- Act as the primary liaison between immigration vendors and legal teams to navigate complex visa and work permit applications and renewals.
- Maintain a proactive tracking framework for immigration timelines, ensuring managers and employees are informed well in advance of expiration dates.
- Ensure all sensitive immigration and right-to-work documentation is stored in a secure, audit-ready manner.
Strategic Support & Shared Services Projects
- Contribute to the evolution of HR services by assisting in HRIS enhancements, policy updates, and the continuous optimization of administrative workflows.
- Partner with Payroll, Benefits, and Employee Relations teams to provide seamless administrative support for shared service functions.
- Harvest and analyze People data to provide the "story behind the numbers," supporting project initiatives and leadership decision-making.
